We are fully transparent about how every piece of your information is collected, stored, and used at be99. On this page, find out exactly what data we collect, why we collect it, and how it is kept secure.
Six core principles be99 follows to protect your data
Be99 collects only the information genuinely necessary to operate the platform and keep you safe. No unnecessary data is ever requested.
All your data is protected with 256-bit AES encryption — active at all times, both in storage and in transit.
Be99 never sells your personal data to advertisers or third parties. This is a strict, no-exceptions policy.
View, edit, or request deletion of your data at any time. You own your data — be99 is simply the custodian.
Be99's Privacy Policy is fully compliant with Europe's GDPR, the UK's DPA, and international data protection regulations.
Be99's data protection measures are regularly reviewed by independent third-party experts — once every three months.
Be99 (be99.wine) is the platform trusted by millions of members across Bangladesh. Central to maintaining that trust is the responsible handling of your personal information. This Privacy Policy ("Policy") clearly defines the relationship between be99 and you ("Member", "User", or "you") with respect to your data.
This policy applies to the be99.wine website, mobile application, and all other digital services offered by be99. By using any be99 service, you are deemed to have agreed to this Privacy Policy.
Be99 reserves the right to update this policy at any time. For significant changes, you will be notified in advance via your registered email address and through a notice on the platform.
In Brief: be99 deeply respects your privacy. Your data is used solely to improve your experience — it is never sold to third parties.
Be99 only collects information that is strictly necessary for operating the platform, ensuring your security, and meeting legal obligations.
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Full Name | Account Verification & Payment Processing | Yes |
| Date of Birth | Age Verification (18+ Confirmation) | Yes |
| Mobile Number | OTP Verification & Account Security | Yes |
| Email Address | Communications & Notifications | Yes |
| Address | KYC Verification | Yes |
| Copy of ID Document | KYC & AML Compliance | In specific cases |
| Payment information | Deposit & withdrawal processing | Yes |
Some data is collected automatically while you use the be99 platform:
Be99 uses your information solely for specific, defined purposes. Your data is never used for anything unrelated to those purposes.
Marketing: You can opt out of promotional emails from be99 at any time — just head to Account Settings and update your notification preferences. Please note that essential account-related emails cannot be disabled.
Be99 never sells your information. However, in certain circumstances, limited data may need to be shared with trusted third parties.
| Party | What information | Why |
|---|---|---|
| Payment Processors bKash, Nagad, Rocket |
Payment information | To complete transactions |
| KYC/AML Providers | Identity Information | Age & Identity Verification |
| Game providers Pragmatic Play, Evolution |
Gamer ID (not your real name) | Provision of Gaming Services |
| Law enforcement agencies | As Required by Court Order | Legal Obligation |
| IT & hosting services | Encrypted data | Platform Operations |
Be99 maintains strict Non-Disclosure Agreements (NDAs) with all third parties. They receive only the data necessary for their specific role and are prohibited from using it for any other purpose.
Be99 uses industry-leading technology and practices to keep your data secure.
How long be99 retains your data is governed by specific rules:
Data Centers: be99's servers are hosted in world-class ISO 27001-certified data centers with 24/7 physical and digital security.
Be99 uses cookies and similar technologies to enhance your browsing experience and ensure the platform runs smoothly.
| Cookie Type | Purpose | Duration | Can it be disabled? |
|---|---|---|---|
| Login sessions and security tokens | Deleted at end of session | No (Required) | |
| Usage patterns & performance | 30 Days | Yes | |
| Language, theme, and dashboard settings | 1 Year | Yes |
Cookies can be disabled or cleared through your browser settings. However, disabling essential cookies may affect certain core features of the platform.
As a be99 member, you have the following rights over your own data. To exercise any of these rights, please contact customer support.
You have every right to access all the information be99 holds about you.
You may request corrections to any inaccurate or outdated information at any time.
You may request the deletion of your data under certain circumstances.
You can request that the processing of your data be restricted in certain circumstances.
The ability to download your information in a standard, readable format.
You have the full right to object to the use of your data for specific purposes.
To exercise any right support@be99.wine-send us an email or reach out via live chat. We aim to respond within 30 days.
Be99's services are intended for users aged 18 and above. be99 does not knowingly collect personal data from anyone under the age of 18.
If we discover that a minor has registered on be99, the account will be closed immediately, all collected data will be deleted, and any deposited funds will be returned in accordance with applicable laws.
For parents: If you believe your child under the age of 18 has created an account on be99, please contact us immediately. We will take prompt action.
As be99 operates globally, your data may in some cases be transferred internationally — particularly in connection with server hosting and game providers.
Regardless of where your data is transferred, be99 ensures that:
For any privacy-related questions, complaints, or to exercise your rights, please reach out to our dedicated Data Protection Team.
Following the submission of a complaint, be99 will endeavour to provide a written response within 30 business days. If you are not satisfied with the resolution, you have the right to lodge a complaint with the data protection authority in your country.
Frequently asked questions about data protection at be99
Be99 is Bangladesh's most secure online gaming platform. Sign up today and play with complete peace of mind — your data is fully protected.