Responsible Gaming

Be99 Responsible Gaming — Enjoyment Limit Set Your Own Limits, Play Safe

Gaming is for enjoyment — not a substitute for income. be99 believes that safeguarding every member's mental and financial well-being is the platform's greatest responsibility. That's why all our protection tools are completely free.

Completely Free Tools
Mandatory 18+ Policy
24/7 Support
Instant Self-Exclusion
Confidential Support
be99's Protection Programme
🛡️
Deposit Limit
Daily / Weekly / Monthly
⏸️
Cooling-Off
24 hours – 30 days
🚫
Self-Exclusion
Instant Effect
⏱️
Session Limits
Hourly Alerts
Support: support@be99.wine | 24/7
Need urgent support? Contact us right now via live chat or email.
support@be99.wine
24/7 Live Chat
Protection Tools

Be99 Responsible Gaming Tools

All tools are completely free and take effect instantly

Set Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Reducing your limit takes effect immediately — increasing it requires a 24-hour waiting period.

Instant Effect
Session Time Limit

Set a time limit for how long you play in one sitting. Once that limit is reached, be99 will automatically alert you — and log you out if needed.

Automatic Alerts
Cooling-Off Period

Take a break of anywhere from 24 hours to 30 days. During a cooling-off period, your account cannot be reactivated — even if you want it to. That's exactly what makes it effective.

Zero Exceptions
Self-Exclusion

For a longer break, activate Self-Exclusion for anywhere between 3 months and 5 years. During this period, your account will be completely inactive and no marketing communications will be sent to you.

Long-Term Protection
Bet Limit Controls

Set a cap on how much you can stake per bet. Bet limits protect you from taking on excessive risk in the heat of the moment.

Risk Management
Confidential Counselling Service

If you're struggling on your own, speak confidentially with our specialist team. be99's support team doesn't judge — they're here to help.

Fully Confidential
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Users with active protection tools
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Self-Exclusion Request Form
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Average Response Time (minutes)
0%
Member Satisfaction Rate
How to Use

How to Activate Protection Tools

Take control of your own protection in just a few simple steps

Set Deposit Limit
Set your own budget, your way

Set deposit limits in just a few clicks from your account dashboard.

  • 1
    Log in to your account and go to "My Account".
  • 2
    Click on the "Responsible Gaming" section.
  • 3
    Choose daily, weekly, or monthly limits.
  • 4
    Enter the amount and tap "Save".
Activate Cooling-Off
Take a Break

Temporarily suspend your account for a set period, whenever you need to.

  • 1
    Go to "Responsible Gaming" in your Account Settings.
  • 2
    Select the "Cooling-Off Period" option.
  • 3
    Choose your duration: 1 day, 7 days, or 30 days.
  • 4
    Confirm — it takes effect immediately.
Self-Exclusion
Long-Term Protection

Activate an immediate self-exclusion for an extended break.

  • 1
    Type "Self-Exclusion" in Live Chat or find the option in Settings.
  • 2
    Choose a duration: 3 months, 6 months, 1 year, or permanent.
  • 3
    State a reason (optional).
  • 4
    Confirm — your account will be suspended immediately.
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Need help right now?

If you're having trouble using our tools or need urgent support, reach out to us directly. We don't judge — we're just here to help.

support@be99.wine
Live Chat — 24/7
Warning Signs

Recognising the Signs of Problem Gambling

It can be hard to recognise when gaming is becoming a problem. If three or more of these signs apply to you, please reach out to be99.

Quick Self-Assessment
01
Urge to Chase LossesChasing losses by placing bigger bets to win back what you've lost is one of the most common signs of problem gambling.
02
Lying about gamingLying to family or loved ones about how much you're gaming or spending is a telling sign of how serious the problem has become.
03
Restlessness When Not PlayingFeeling restless, irritable, or anxious when you're not playing is a clear sign of psychological dependence.
04
Failed attempts to stopIf you've tried to cut back or stop gaming multiple times without success, it's time to seek professional support.
05
Impact on Relationships & WorkIf gaming is straining your relationships or affecting your work, that's not something to brush aside.
06
Financial hardshipGaming using borrowed money, broken savings, or funds taken from family members is a sign that urgent action is needed.
07
Excessive time & high riskYou're spending far more time and money than planned, and placing increasingly larger bets chasing the thrill.
Self-Assessment

Is your gaming within safe limits?

Check in with yourself using this short questionnaire

Responsible Gaming Self-Assessment
Answer honestly — no one is watching, this is just for you
Question 1 / 4: How much did you spend on gaming in total last month?
Question 1 / 4

Responsible Gaming — The Complete be99 Guide

Be99 believes gaming should be an enjoyable part of life — not a source of stress. As online gaming continues to grow in popularity across Bangladesh, responsible gaming becomes ever more important. be99 is Bangladesh's most forward-thinking platform for responsible play — because we care about our members' wellbeing, not just their numbers.

When gaming becomes a problem, it can have a serious impact on your finances, family, and mental health. be99 takes this matter very seriously and offers all members a comprehensive, free protection program.

What is responsible gaming and why does it matter?

Responsible gaming means knowing when to stop, how much to spend, and what to prioritise. On be99, it means keeping gaming where it belongs — as entertainment, not a desperate way to make money.

Responsible gaming is especially important in Bangladesh, where many young people are participating in online gaming for the first time. Without the right knowledge and protection tools, any experience can quickly become problematic.

Be99's 18+ Policy

Gaming on be99 is strictly prohibited for anyone under 18. This isn't just a rule — it's an ethical responsibility. Age is verified at registration, and ID may be requested at any time. Any account found to belong to a minor is closed immediately.

Family Protection: To prevent underage family members from accessing be99, always log out of shared computers or phones and keep your password private.

Setting a Budget — The Most Important Step

The most effective approach to responsible gaming is setting a budget in advance. Before you start playing on be99, ask yourself: "How much am I comfortable losing this month?" — and let that be your limit.

📅
Daily Limit

Set a maximum limit on how much you deposit each day.

📆
Weekly Limit

Set a clear limit on your total spend across any seven-day period.

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Monthly Limit

Commit to never spending more than a set percentage of your monthly income on gaming.

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Loss Limit

If you hit a set loss amount, stop playing for the day — no exceptions.

Is gaming an alternative to investing?

Absolutely not. be99 is clear on this — gaming is never a reliable way to earn money. Every game carries a house edge that always favors the platform over the long run. While some players win occasionally, losses outweigh gains most of the time. Gaming is entertainment — play with that in mind.

Responsible Gaming Recognition at be99

Be99 adheres to the guidelines of international responsible gaming organisations. Our support team members are trained in responsible gaming and proactively reach out to members when problem gambling behaviour is detected.

Remember — reaching out for help on be99 is not a sign of weakness; it's a sign of responsibility. Come to us, we're here for you.

Quick Protection
Set Deposit Limit
Account Settings → Responsible Gaming
Activate Cooling-Off
Settings → Take a Break
Emergency Self-Exclusion
Let us know via Live Chat
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be99's Commitment
I will never allow minors to hold an account
We will act if problem gambling is detected
I won't interfere with the self-exclusion process
No judgement when you reach out for help
I will keep all information completely confidential
Related Pages
FAQs

Responsible Gaming FAQ

Frequently Asked Questions about be99's Responsible Gaming Programme

No. Activating self-exclusion keeps your account balance fully secure. Once the exclusion period ends, or after verifying your identity through our support team, you can withdraw your remaining balance.

Lowering your deposit limit takes effect immediately. However, requests to increase the limit require a 24-hour waiting period — this helps prevent impulsive decisions made in the heat of the moment.

No. Once a cooling-off period begins, it cannot be ended before the set duration — not even at your own request. That's precisely what makes this tool effective.

Yes. When be99's AI-powered system detects unusual gambling behaviour, our support team proactively reaches out to that member. This is handled with complete confidentiality, and no action is taken without the member's consent.

We are unable to close an account at a third party's request, as protecting each user's personal privacy is also our responsibility. However, if a family member is seeking help, please contact our support team — we will reach out directly to the account holder.
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Play safe, play happy — get started on be99 today

Be99 is more than a gaming platform — it's a partner in healthy entertainment. Use our protection tools, stick to your budget, and set your own limits for fun.

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